Bluespoon Restaurant & Bar

The safety and wellbeing of our guests and colleagues is always a top priority.

As we welcome you back, you can have peace of mind knowing we are taking precautionary measures across Hyatt hotels worldwide in an effort to maintain a safe environment for our guests, customers and colleagues. Specifically, here are some enhanced cleanliness and wellbeing measures that you will see and experience at Hyatt hotels in Europe, Africa, the Middle East, and Southwest Asia*:

	Cleaning & Sanitization We are increasing the cleaning and sanitization frequency of high-touch surfaces and high-traffic guest and colleague areas such as elevators and elevator buttons, escalator handrails, and restrooms, as well as the surfaces and equipment in our gyms and spas—which includes the use of hospital-grade disinfectants. We are also implementing enhanced cleaning protocols for guestrooms, including the removal of high-touch items and minimizing the number of times our hotel teams enter guestrooms.
	Hand Hygiene & Social Distancing Good hand hygiene is one of the most important steps individuals can take to protect themselves. Reminders on hand-washing techniques are located throughout the hotel, with hand sanitizer stations or sanitizing wipes also prominently placed throughout. Social distancing measures are strongly encouraged in hotel public areas such as elevators, fitness centers, airport shuttles and more, while many hotels are placing protective shields at the front desk and grab-and-go markets.
	Food Safety Protocols Our teams are implementing precautionary measures starting with food preparation, to set-up and service, and enhancing food safety and hygiene protocols for restaurants, room service, and group meetings and events. We are frequently disinfecting kitchen surfaces, and colleagues are wearing appropriate personal protective equipment while preparing and plating made-to-order dishes.
	International Standards All Hyatt hotels around the world continue to follow procedures and protocols developed in consideration of guidance and information shared by various health organizations including the World Health Organization (WHO), local authorities and other leading experts and organizations like the Global Biorisk Advisory Council (GBAC). Our GBAC cleanliness and training accreditation process focuses on establishing hotel environments that are sanitary, safe and healthy.

These processes and procedures have been developed for Hyatt hotels in the Europe, Africa, the Middle East, and Southwest Asia. A global cross-functional COVID-19 response team is closely monitoring new information and regularly updates the guidance on appropriate processes and procedures for all Hyatt hotels globally. Safety and cleanliness procedures implemented at each hotel may be adjusted in consideration of local practices, government requirements and guidance, and the situation where the hotel is located.

*Inclusive of countries located in Europe, Africa, and the Middle East, as well as Azerbaijan, Bangladesh, India, Kyrgyzstan, Nepal, Russia, Tajikistan, and Uzbekistan.

Terms like “we,” “our” and other similar terms are used for convenience on this page to refer to one or more of Hyatt Hotels Corporation, Hyatt Corporation, Hyatt International Corporation, Select Hotels Group, LLC, one or more of their direct or indirect subsidiaries or affiliates, and/or a hotel operating under a Hyatt brand.